Frequently Asked Questions

Zhoosh Paint FAQs

Can I buy sample pots of paint?

We sell sample paint patches (Real Paint Patches) instead of sample pots. This is a patch that’s already been painted with our water-based paint to give you a true indication of the colour's appearance once dry. The patches are adhesive, allowing you to test the colour out in various locations without painting directly on to the walls.
To test out your favourite colours on walls and other surfaces, order paint sample patches from our online store.

How do the paint patches work?

Our Real Paint Patches let you sample your favourite colours without painting directly onto the wall.
Each patch is pre-painted with our water-based paint to show what the colour will look like once dry. The patches are adhesive, but won’t leave any residue on the walls.
You can order paint sample patches online via our website.

Do I have to apply primer paint to use your woodwork paint?

Our woodwork paint works best on surfaces that have been primed, as the primer covers any imperfections in the wood. You can buy white primer paint from our online store.

Can I use Zhoosh woodwork paint on my radiators?

Yes, our woodwork paint is now also suitable for interior metalwork like radiators.

How many tins of paint do I need?

A 2.5l tin of Zhoosh paint should be enough for one coat covering an area of 25-35 square metres. The 750ml tins should cover an area of 7.5-10.5 square metres.
If you’re unsure how much paint to buy, feel free to get in touch and our team will be happy to help. You can also return any unused paint as long as the tins are unopened and returned within the 30-day returns window.

How long should I wait between coats of paint?

You should always wait for paint to fully dry between coats to prevent streaks, peeling and colour imbalances.
Our paint is designed to be touch dry after two hours, but we’d recommend waiting four hours to apply your next coat.

How many coats of paint will I need to apply on my walls?

We’d recommend doing two coats of paint, with the second applied after four hours. Remember to factor in multiple coats of paint when choosing how many tins to buy.

What brush should I use with your paint?

We recommend using a good quality synthetic brush for all our paints, or a good quality short or medium pile roller. You don’t need to use a specific type of brush for our different types of paint.

Do I have to open the windows in the room I am painting?

Our paints are safer than traditional paints because they are water-based and have a very low VOC content. However, even zero-VOC paints can emit chemical fumes, so we still recommend you keep the room well ventilated when painting.

On which surfaces can I use your paint?

You can use our paint for walls, ceilings, woodwork and metalwork (our woodwork paint is suitable for internal woodwork and metalwork).

On what wood can I use your woodwork paint?

Our woodwork paint is designed for all interior woodwork, including cupboards, shelves, skirting boards, panels, banisters, door frames, coving and furniture.
It’s hard-wearing and gives woodwork a wonderful matt finish, making it great for hiding the imperfections you might get from restoring old woodwork.

How do I get rid of any spare paint?

Our paint will last for years, so leftover paint can be resealed and either donated or stored for a future project.
Alternatively, you can decant the paint into a cardboard container to dry, then take it to your local recycling centre. Most recycling facilities can’t take liquid paint, but will often accept it once it’s hardened. Remember to check your local council’s recycling rules.

Will you offer different shades of paint in future?

Yes! We announce new colours on our blog, but if you don’t want to miss out on our next announcement, consider following us on Facebook, Twitter, Pinterest, LinkedIn or Instagram.
Alternatively, why not sign-up to our newsletter below?

Why is Zhoosh called “The Mindful paint company”?

We’re ‘The Mindful Paint Company’ because we manufacture high-quality, eco paints in a range of calming colours, helping you to create a safe and soothing space.
Our logo is inspired by stacking stones - our favourite meditative practice - and our paint colours are nods to different types of music.
By choosing products that are sustainable, appeal to your senses and have been crafted with care, you can be more comfortable and mindful in your home.

Is Zhoosh paint made in the UK?

Our water-based paint, packaging and recycled tins are all made in the UK, using local resources wherever possible.
With less distance for the components and finished goods to travel, we use less fuel and keep our carbon footprint low. There’s also less risk of damage in transit, which helps prevent waste.
We sell our paints online and produce them exactly to order, meaning there’s no wholesaler markup or extra stop-off points in our paint’s journey to you.

What ingredients are in your paint?

Our paints are water-based with a very low level of Volatile Organic Compounds (VOCs). Ingredients include: 1,2-Benzisothiazol-3-(2H)-one, 5-Chloro-2-Methyl-4-Isothiazolin-3-one and 2-Methyl-2H-Isothiazol-3-One.

Our paints aren’t currently vegan, though this is something we will be looking into as we grow.

If you have questions about how we make our paint, please feel free to get in touch.

Health and Safety data sheets are also available upon request - please email info@zhooshpaints.com for a copy.

How do I recycle my paint tins?

Zhoosh packaging is 100% recyclable; just wash out our tins and take them to your local recycling centre.
Leftover paint can be donated or decanted into a cardboard container to dry. Recycling facilities cannot take liquid paint, but will often accept it once it’s hardened. Alternatively, leftover paint can be resealed and stored for a future project, as our paint is very long-lasting.
Remember to check your local council’s recycling rules to make sure you recycle everything correctly.

What is low-VOC paint?

Volatile Organic Compounds (VOCs) are chemicals present in a range of products, including paints, glues, cleaning solutions and more. The gases they emit have been linked to headaches and eye and throat irritation.
We make low-VOC paint, meaning our products contain very few of these toxic chemicals. This makes Zhoosh paints safer, more eco-friendly and virtually odourless.
We’ve worked closely with colour designers and chemists to make sure our paints are still high quality and long-lasting.

Is your paint Vegan friendly and animal cruelty free?

None of our products are tested on animals, but our paint is not currently vegan. If you’d like to know more about how we source and manufacture our paint, please get in touch.

Is your paint safe to use in my children’s bedrooms?

All our paints are water-based and low-VOC (Volatile Organic Compounds). This makes them safe, easy to use and virtually odourless - perfect for painting a child’s nursery.

How can I track my paint order?

Our courier partners will send you tracking information and updates throughout your parcel’s journey.

Where do you ship to and how much does it cost?

We ship to anywhere in the UK, with the cost calculated on checkout. We don’t ship to PO boxes.

Do you do next day delivery?

We offer next working day delivery, so your paint will arrive on the next weekday. Our courier partners will send you updates on your paint’s delivery progress.

Do you have a trade offering?

We don’t currently have a trade offering, but this is something we will be launching later this year.

What payment methods do you accept?

We currently accept payment by Apple Pay, Google Pay, Shop Pay and the following credit and debit cards: Visa, Mastercard, Maestro, Diners Club, Discover and American Express.

When will you charge me for my order?

We will charge your chosen payment method at the time you place your order, sending you an email to confirm that we’re getting your order ready.

Can I place an order if an item is out of stock?

No, if an item is out of stock, you’ll need to wait until it becomes available again before placing an order. If you need to know when an item will be available again, please don’t hesitate to get in touch.

What is your returns policy?

If you’d like to return your paint, simply email info@zhooshpaints.com with the request and the reason for return. We’ll email you a returns form and advise on how to return the tins via your local depot drop off point.
Paint tins must be unopened and in all the original packaging and should be sealed correctly for shipment. Paint must be returned within 30 days of purchase.

How do I contact customer services?

You can contact our customer service team by emailing info@zhooshpaints.com, by phoning 01256 590 455, or via the contact form on our website. Please feel free to get in touch with any questions or queries.

Can I return my paint after opening it?

We can’t accept returns of paints that have been opened, in case dust and dirt have got into the tin.
If you’ve opened the tin and the colour isn’t what you were expecting, remember that paint looks different once it has dried. This is why we always recommend testing the colour first with one of our pre-painted sample patches.

I bought too much paint for my job, can I return some to you?

As long as the paint is unopened and in its original packaging, you can return any paint within 30 days of purchase. If you bought more paint than you needed, email the refund request to info@zhooshpaints.com and we’ll advise on how to return the paint via your local depot drop off point.
Any paint that’s been opened can be resealed and stored for a future project. Top quality paint like ours lasts for years!